Fireflies vs Otter (2026)
Fireflies and Otter are two of the most popular AI meeting assistants in 2026 — both record, transcribe and summarize your calls, but they make very different trade-offs on price and limits. We analyzed both. Here's how they compare on pricing, free plans, transcription limits and integrations.
The headline difference is how they meter usage. Otter caps you by transcription minutes per month (1,200 on Pro), while Fireflies offers unlimited transcription and meters storage and AI credits instead. Otter is cheaper to start; Fireflies scales better for teams that live in meetings.
Below we break down pricing, free-plan limits, transcription caps, CRM integrations and who each tool is best for in 2026.
Fireflies vs Otter at a glance
| Feature | Fireflies | Otter |
|---|---|---|
| Entry paid price | $10/user/mo (Pro, annual) | $8.33/user/mo (Pro, annual) |
| Free plan | Unlimited transcription, 800 min storage/seat | 300 min/mo, 30-min cap per conversation |
| Transcription on paid plans | Unlimited | 1,200 min/mo on Pro, 90-min cap |
| Meeting bot (Zoom, Teams, Meet) | Yes | Yes |
| CRM integrations (Salesforce, HubSpot) | On Business plan | Enterprise only (OtterPilot for Sales) |
| AI assistant | AskFred (AI-credit limited) | Otter AI Chat (query limited on free) |
| Best for | Teams & heavy meeting schedules | Individuals & light note-taking |
Pricing verified 2026-06-02 against official sources (fireflies.ai and otter.ai). Both tools bill per seat; check the official sites for current rates.
Our verdict
Fireflies is the stronger pick for teams and anyone with a heavy meeting schedule — unlimited transcription on paid plans, CRM integrations (Salesforce, HubSpot) available from the Business tier, and a more generous free plan for testing. Otter is the better fit for individuals and lighter users who want the lowest entry price at $8.33/mo and simple, accurate meeting notes — though its 1,200-minute monthly cap on Pro and restrictive free plan frustrate heavier users. For teams that live in meetings and need CRM-synced notes, Fireflies earns the edge.
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